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Parts Request

  • Do you sell parts for other than trucking?

    Yes, we do.

    We carry products for a wide range of industries, including trucking, manufacturing, agriculture and even commercial fishermen.

    Whether you need a new or used part for trucking, airport maintenance, mining, logging or materials handling, we’ll find them for you!

  • How do I request a part?

    Just search through our online inventory by using our drop down menu. Use the search tool or scroll down to see our inventory. The part number will help you to find exactly what you want or need. You can search for new, rebuilt, reconditioned or used parts.

    Once you have found the part you need, click on the “Photos/Info” button and then on the “Inquire About this Part” button, fill in the form, send us a message and we will get back to you to complete your purchase.

  • Can I purchase directly from your store?

    Yes, you can come on into our store and browse our inventory. A helpful staff member is always available to help you find what you’re looking for. For all location details, and to contact us, please visit our contact page.

  • I can’t find the part I need on your online inventory. Can you order it for me?

    We can try and help you find the part that you need. Please complete our Part Request form or contact us to get us started on your part search.

  • How do I know if the part I need is the right one?

    All the parts we carry have either a model number or a specific part number including alternative part numbers to make them easier to find.  We also specify which vehicles the parts come from so you can get a better idea of what you need.

    If you still need help with your search or if you are unsure about the part, don’t hesitate on contacting us at 604-819-5547 and one of our knowledgeable salesmen will gladly help you to find what you’re looking for.

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Returns & Refunds

  • I ordered the wrong part. Can I return it?

    Of course!

    If you are not entirely satisfied with our purchase, we can help you.

    Returns will only be processed within 10 business days of the delivery of the item.
    We charge a 15% restocking fee and deduct the original shipping cost.
    The customer is responsible for the shipping cost to return the item.
    Once we receive the item, it will be inspected to ensure it is in the same condition and quality as when it was sent out.
    A refund will be applied once the inspection is complete and approved and it will be initiated to your credit card or the original method of payment.

    We will not accept returns on ANY electronic items for any reason.

    Please refer to our Refund & Return Policy for complete instructions and Return Address.

  • What is your return and refund policy?

    Please read our Return & Refund Policy.

    If you have any additional questions please contact us.

Have a question we haven't answered here?

Free Shipping

99 Truck Parts provides free ground shipping to the United States (lower 48) and across Canada on most parts.

Need your part faster or want to use your preferred courier? Simply let our friendly salesperson know your preference when you place your order.

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Return & Refund Policy

RETURNS

Returns will only be processed within 10 business days of the delivery of the item.
The customer will pay the shipping cost for the return of the item.
The amount refunded will be equal to the total amount of the purchase minus a 15% restocking fee and
deduction of the original shipping cost.

REFUNDS

Once the item is received it will be inspected to ensure it is in the same condition and quality as when it was sent out.
Refunds will be applied once the inspection is complete and approved.
Refunds will then be initiated to your credit card (or original method of payment).
The time that the refund appears on your card is dependent on your card issuer’s policy.

INELIGIBLE ITEMS

We will not accept a return on ANY electronic items for any reason.

Return Address:
99 Truck Parts
12905 King George Blvd
Surrey, BC V3T 2T1
Canada

Contact us:
If you have any more questions please contact us.

Reconditioning Procedure

All of our parts are cleaned and inspected before shipping to ensure that they are in good condition.

This helps us guarantee that there are no defects in any of the parts we send out.

Our parts are either sandblasted or washed in our parts cleaner. The clean part is then inspected for any defects that would make it unfit for sale.

Most parts are then painted to ensure that they stay in the best shape possible until we ship them out.

The parts are then organized and given a bin location so they are ready to be shipped as soon as possible.

 

 

Shipping Standards

Free shipping is done through Canada Post and is usually delivered in 4 or 5 business days. Faster shipping methods are available at an additional cost.

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