Frequently Asked Questions
Do you sell parts for other than trucking?
Yes, we do.
We carry products for a wide range of industries, including trucking, manufacturing, agriculture and even commercial fishermen.
Whether you need a new or used part for trucking, airport maintenance, mining, logging or materials handling, we’ll find them for you!
How do I request a part?
Just search through our online inventory by using our drop down menu. Use the search tool or scroll down to see our inventory. The part number will help you to find exactly what you want or need. You can search for new, rebuilt, reconditioned or used parts.
Once you have found the part you need, click on the “Photos/Info” button and then on the “Inquire About this Part” button, fill in the form, send us a message and we will get back to you to complete your purchase.
Can I purchase directly from your store?
Yes, you can come on into our store and browse our inventory. A helpful staff member is always available to help you find what you’re looking for. For all location details, and to contact us, please visit our contact page.
I can’t find the part I need on your online inventory. Can you order it for me?
We can try and help you find the part that you need. Please complete our Part Request form or contact us to get us started on your part search.
How do I know if the part I need is the right one?
All the parts we carry have either a model number or a specific part number including alternative part numbers to make them easier to find. We also specify which vehicles the parts come from so you can get a better idea of what you need.
If you still need help with your search or if you are unsure about the part, don’t hesitate on contacting us at 604-819-5547 and one of our knowledgeable salesmen will gladly help you to find what you’re looking for.
Can I bring my part for repair?
Of course. Our service repair facility has knowledgeable people to get your truck working like new again. We install engines, transmissions, differentials and differential housings. Check out our Service Center page.
Do you install the purchased truck parts?
We install engines, transmissions, differentials and differential housings. Check out Service Center page for more information.
Where do you ship to?
We ship to the USA and Canada. We cannot ship to a mailbox number. Find out more about our shipping standards. Have any questions about shipping or need international shipping, then please contact us.
Can I pick up from the store?
Yes, you can purchase directly from our store or you can order online and pick up from us.
Returns & Refunds
I ordered the wrong part. Can I return it?
If you are not entirely satisfied with our purchase, we can help you.
Returns will only be processed within 10 business days of the delivery of the item.
We charge a 15% restocking fee and deduct the original shipping cost.
The customer is responsible for the shipping cost to return the item.
Once we receive the item, it will be inspected to ensure it is in the same condition and quality as when it was sent out.
A refund will be applied once the inspection is complete and approved and it will be initiated to your credit card or the original method of payment.
We will not accept returns on ANY electronic items for any reason.
Please refer to our Refund & Return Policy for complete instructions and Return Address.
What is your return and refund policy?
Please read our Return & Refund Policy.
If you have any additional questions please contact us.